The UPS Store

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Reviews

• Judith Benoit

  Feb, 19 2018
  ★ ☆ ☆ ☆ ☆
  Do NOT use UPS (Store) to ship your packages! We paid for 3 day delivery, one attempt at delivery was made and recipient was not home. No additional attempt was made (also there is a management company there that receives packages). Package was sent to a UPS "access" location. This requires you to call, find the location. You then have to determine their hours and take off work to go there and only learn, package not there. UPS tracking system online is terrible! Doesn't tell you access location or how long it will be kept there. It's been over 2 weeks, couldn't locate it, just went to the Nanuet store it was shipped from and was told it is in a different location "near" the recipient! They refused to give a refund because it was "delivered" just not to the actual recipient! Terrible business UPS! Will forever stick with the US Postal service!

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